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  • Welcome to the School of Podcasting Support Desk

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    Most Asked Questions
    How Hard Is it To Backup Wordpress

    Q:How difficult is it to back up before you update your wordpress install?

    A: A backup is a lot like a spare tire. You don't need them 99% of the time, but when you need one you REALLY need one. There are some free plugins that can backup your files. The best tool on the market for this is Backup Buddy and I would also recommend BackupCreator. You are looking for two things in a backup program.

    1. You want a system that will create backups in the background. You can think of this as a "Set it and forget it" approach.

    2. You want an easy restore process. If you need to restore a backup, that means (in many cases) you're having a stressful day. You don't want a system that's going to add more stress. This is where Backup Buddy comes into play. It's very easy to reinstall your website (and we mean everything, plugins, images, etc not just the posts and pages). Another great solution is Backup Creator

    Both Backup Buddy and Backup Creator have meet the criteria. Backup Buddy has more options regarding where to store your backup file (like Drop Box). Both plugins can backup to Amazon S3, or have your backup emailed to you. Backup Buddy is $75 for two sites, $100 for 10, and $150 for unlimited. BackupCreator is $47 for unlimited sites. In both cases you are expected to renew your purchase (for a discounted price) each year. Think of this as insurance for your website.


    How Do I Cancel My Account

    Go to your paypal account and on the front page there is a "view all of my transactions" link. Click it.
    Under more filters, click the drop down and go to subscriptions and agreements > subscriptions
    Click on the Details link and choose cancel subscription

    As always be sure to let me know you where I can find your podcast.


    How Do I Create an RSS Feed?

    How Do I Create an RSS Feed?

    While there is software that allows you to create an RSS feed, I recommend using Wordpress. The great thing about Wordpress (a free blogging software) is when you enter a posting (show notes) it updates your website, and adds that entry to your RSS feed.

    In your entry you point to your media (mp3, or video, pdf) so that when the listener fires up their podcatching software (itunes, juice, etc), it reads the RSS, that shows the show notes, and directs them to the media that gets automatically downloaded.

    So the short answer is "a Wordpress blog." You can install Wordpress with a few mouse clicks with most web hosts. My recommended host is at www.schoolofpodcasting.com/hosting Another benefit of wordpress is you can schedule shows for future delivery (so when you go on vacation your podcast continues without you).

    Wordpress automatically creates the RSS feed, and automatically update its when you update your website. If you don't have a website yet, check out the School of Podcasting Quick Start Package.

    See how to install and setup wordpress at the school of podcasting. Join Today.


    How do I submit my podcast to iTunes?

    iTunes is not a website, its software that you can get at www.itunes.com
    Once its installed click on PODCASTS on the left hand side, and then down in the bottom right hand corner click on PODCAST DIRECTORY. Then smack dab in the middle of a bunch of icons will be SUBMIT A PODCAST button.
    BE SURE To go to www.feedvalidator.org and make sure your feed validates before submitting it to iTunes. If you are using feedburner you would want to submit your feedburner feed. If not, jsut submit the rss feed from your wordpress (or other blog software that you may be using).


    Where Do I Find Tutorials on PowerPress


    What is your coupon for Libsyn.com

    You can get a free month at Libsyn.com is sopfree.


    Sample Rates and Recording Process

    I record at 16 bit 44.1 wav.

    I mix down to 64 kbps mono (same as 128 kbps stereo, without the stereo, and half the media size) if its mainly talk. If it is a music podcast I would go to 128 kbps stereo. I do save a copy of the file as a wav file

    I edit everything in wav. The only mpe file is when everything is done. I have a folder for the show, and a folder for production elements (intro, outro, wooshes, etc), and folder called episodes. In the episodes folder I have a folder for each episode. I keep all the wav stuff so if I ever have to go back and edit something (which I did this week cause I offended someone when I went off topic) I was able to edit the wave file and recreate the mp3 file).

     


    View More Questions

     
  • Live Chat

    Most Asked Questions
    How Hard Is it To Backup Wordpress

    Q:How difficult is it to back up before you update your wordpress install?

    A: A backup is a lot like a spare tire. You don't need them 99% of the time, but when you need one you REALLY need one. There are some free plugins that can backup your files. The best tool on the market for this is Backup Buddy and I would also recommend BackupCreator. You are looking for two things in a backup program.

    1. You want a system that will create backups in the background. You can think of this as a "Set it and forget it" approach.

    2. You want an easy restore process. If you need to restore a backup, that means (in many cases) you're having a stressful day. You don't want a system that's going to add more stress. This is where Backup Buddy comes into play. It's very easy to reinstall your website (and we mean everything, plugins, images, etc not just the posts and pages). Another great solution is Backup Creator

    Both Backup Buddy and Backup Creator have meet the criteria. Backup Buddy has more options regarding where to store your backup file (like Drop Box). Both plugins can backup to Amazon S3, or have your backup emailed to you. Backup Buddy is $75 for two sites, $100 for 10, and $150 for unlimited. BackupCreator is $47 for unlimited sites. In both cases you are expected to renew your purchase (for a discounted price) each year. Think of this as insurance for your website.


    How Do I Cancel My Account

    Go to your paypal account and on the front page there is a "view all of my transactions" link. Click it.
    Under more filters, click the drop down and go to subscriptions and agreements > subscriptions
    Click on the Details link and choose cancel subscription

    As always be sure to let me know you where I can find your podcast.


    How Do I Create an RSS Feed?

    How Do I Create an RSS Feed?

    While there is software that allows you to create an RSS feed, I recommend using Wordpress. The great thing about Wordpress (a free blogging software) is when you enter a posting (show notes) it updates your website, and adds that entry to your RSS feed.

    In your entry you point to your media (mp3, or video, pdf) so that when the listener fires up their podcatching software (itunes, juice, etc), it reads the RSS, that shows the show notes, and directs them to the media that gets automatically downloaded.

    So the short answer is "a Wordpress blog." You can install Wordpress with a few mouse clicks with most web hosts. My recommended host is at www.schoolofpodcasting.com/hosting Another benefit of wordpress is you can schedule shows for future delivery (so when you go on vacation your podcast continues without you).

    Wordpress automatically creates the RSS feed, and automatically update its when you update your website. If you don't have a website yet, check out the School of Podcasting Quick Start Package.

    See how to install and setup wordpress at the school of podcasting. Join Today.


    How do I submit my podcast to iTunes?

    iTunes is not a website, its software that you can get at www.itunes.com
    Once its installed click on PODCASTS on the left hand side, and then down in the bottom right hand corner click on PODCAST DIRECTORY. Then smack dab in the middle of a bunch of icons will be SUBMIT A PODCAST button.
    BE SURE To go to www.feedvalidator.org and make sure your feed validates before submitting it to iTunes. If you are using feedburner you would want to submit your feedburner feed. If not, jsut submit the rss feed from your wordpress (or other blog software that you may be using).


    Where Do I Find Tutorials on PowerPress


    What is your coupon for Libsyn.com

    You can get a free month at Libsyn.com is sopfree.


    Sample Rates and Recording Process

    I record at 16 bit 44.1 wav.

    I mix down to 64 kbps mono (same as 128 kbps stereo, without the stereo, and half the media size) if its mainly talk. If it is a music podcast I would go to 128 kbps stereo. I do save a copy of the file as a wav file

    I edit everything in wav. The only mpe file is when everything is done. I have a folder for the show, and a folder for production elements (intro, outro, wooshes, etc), and folder called episodes. In the episodes folder I have a folder for each episode. I keep all the wav stuff so if I ever have to go back and edit something (which I did this week cause I offended someone when I went off topic) I was able to edit the wave file and recreate the mp3 file).

     


    View More Questions
  • Check Existing Ticket

    If you've already created a ticket and just need to check the status of that ticket, simply enter the email address you used to create the ticket below and click the button.

  • Click Here to Reset the Header

    You can customize the header by uploading two separate files.

    The background image and goes from the left side to the right side or the screen.

    The header image should contain your companies logo and anything else you wish to put on it. It will lay on top of the background image.

    The header image should be 1138 pixels wide and the same height as the background.
    Anything smaller than 1138 pixels will work as well (It centered across the top.)

    Below is an example of what your background image could look like:


    Below is an example of a header image. Note that it has a transparent background as it will lay on top of the background above (not required):


    Background Image:

    Header Image:

  • Edit Knowledge Base Articles


    Article Name Assigned Category Priority URL Hits T
    How Hard Is it To Backup WordpressWordpress (Multiple Categories)View12T
    How Do I Create an RSS Feed?Wordpress (Multiple Categories)View6T
    Where Do I Find Tutorials on PowerPressWordpress View5T
    How Do I Add An Image to the Sidebar?Wordpress (Multiple Categories)View4T
    How Do I Turn Comments OffWordpress (Multiple Categories)View4T
    Pretty Link Won't Let Me Add a LinkWordpress View3T
    How Do I Find My Defalt Wordpress RSS Feed?Wordpress (Multiple Categories)View3T
    How do I create a separate RSS for each category in Wordpress?Wordpress View3T
    How Do I Make Links to My ShowWordpress (Multiple Categories)View3T
    My website is stuck in maintenance modeWordpress (Multiple Categories)View3T
    This Pretty Link Slug is already takenWordpress View2T
    How do I create my RSS feed?Wordpress View1T
    How Hard Is it To Backup WordpressHow Do I (Multiple Categories)View12T
    How Do I Cancel My AccountHow Do I (Multiple Categories)View9T
    How Do I Create an RSS Feed?How Do I (Multiple Categories)View6T
    How do I submit my podcast to iTunes?How Do I View6T
    How Do I Add An Image to the Sidebar?How Do I (Multiple Categories)View4T
    How Do I Turn Comments OffHow Do I (Multiple Categories)View4T
    Recording SkypeHow Do I View4T
    How Do I Find My Defalt Wordpress RSS Feed?How Do I (Multiple Categories)View3T
    How Do I Make Links to My ShowHow Do I (Multiple Categories)View3T
    My website is stuck in maintenance modeHow Do I (Multiple Categories)View3T
    How do I enroll in your affiliate program?How Do I View2T
    How do you export to AIFF in Garage BandHow Do I View2T
    How Do I Create a Link to iTunes with Pretty LinkHow Do I View2T
    What is your coupon for Libsyn.comMedia Hosting View5T
    What format should I use for my Video PodcastMedia Hosting View4T
    Libsyn.com SlugMedia Hosting View4T
    Where Do I Get Voicemail For My PodcastResources View4T
    Where Do I Find Experts to Be Guests On My ShowResources View4T
    How Do I Cancel My AccountAccount Information (Multiple Categories)View9T
    I get a blank screen when I go to a linkAccount Information View2T
    Checking Affiliate StatsAccount Information View1T
    My Artwork is Not Showing up in iTunesTroubleshooting View3T
    All My Episodes are not showing up in iTunes?Troubleshooting View2T
    Sample Rates and Recording ProcessRecording View5T
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